I Built a System for My Brain. Now I Build AI-Powered Systems for your Business.
My name is Tiffany Flaming, and I solve the most expensive problem in fast-growing scaleups: new manager failure.
I help leadership teams at companies in hyper-growth turn their overwhelmed new managers into confident, high-performing leaders through a strengths-based, AI-powered accelerator that measurably boosts team engagement and retention.
I created Build Your Bench because I saw the “sink or swim” promotion model fail too many good people. We take our best individual performers, give them a new title, and provide zero training on the most complex part of their new job: the humans.
This approach leads to manager burnout, team disengagement, and costly turnover.
My mission is to fix this.
From the Frontlines of Hyper-Growth to Your Strategic Advisor
My 20-year journey in leadership and organizational development wasn't spent in a theoretical lab. I've been in the trenches of the exact "sink or swim" chaos you're facing right now.
My career was forged in high-volume, high-pressure environments. As a leader for a major global retailer, I partnered with operations to design and manage the onboarding for hundreds of seasonal employees in massive, high-volume fulfillment centers. I know what "rapid scale" actually looks and feels like.
Later, as the head of leadership development for a leading multi-state manufacturer, I led the L&D strategy for over 1,500 employees. I didn't just run workshops; I piloted the company's first-ever Learning Management System (LMS) and was tasked with quantifying the ROI on our learning solutions. This is where I honed my "superpower": coaching and facilitating struggling leaders, transforming their ability to connect with and direct their teams effectively.
From there, I've served as a trusted advisor on enterprise-wide talent management, succession planning, and organizational effectiveness for organizations that include a major national insurance provider.
My approach is simple: I've seen what breaks, and I've built what scales.
Since launching Build Your Bench Coaching, I've had the privilege of partnering as a trusted advisor with senior leaders at some of the world's most recognizable and innovative tech, retail, and CPG brands.
I combine this real-world experience with a formal Master of Arts in Organizational Leadership and the industry's most-proven frameworks.
My Toolkit
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The S.A.F.E.T.Y.™ Model
This is the proprietary, brain-based framework I use to diagnose your team. It's the "MRI" that pinpoints the exact root cause of friction and retention risk, moving us from guesswork to a data-driven action plan.
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Gallup-Certified Strengths Coach
Your new managers are a bottleneck because they're still trying to do everything themselves. I use CliftonStrengths to teach them how to delegate smarter, not harder. This frees them up to lead, not just 'do'.
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Certified Coaching Frameworks (SLII® & GROW)
Your managers are dreading their 1-on-1s. I give them the proven, step-by-step scripts to run conversations that are clear, motivating, and not awkward. This is how they build trust and manage performance effectively.
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The AI Co-Pilot System
Your managers have no time. I teach them how to use AI as a 'co-pilot' to automate their admin, practice difficult conversations before they deliver them, and get data-driven feedback on their communication. It's how we accelerate their development.
“Tiffany is passionate, smart, gets it done, and through all of it, a delight to work with. There's a lot to be said for someone who is great at their job and also fun.”
- Kaitlin Karkos Klein, Former Organizational Effectiveness Manager, Meta